The relationship between agency and client…

nullAny designer who knows their place in the word of agency living knows that there’s that ugly separation between sales, design and management. There is always going to be someone trying to make the sale and promise aspects of design to clients at the minimal cost, because, hey, they need to make the sale. There’s always going to be management telling you that now the sale is made you have to manage to deliver in the time frame that they also promised client X. And lastly there’s the designers who have to take the foot of sales and management and deliver on the goods. In a perfect world there would be a great seamless line of open communication, but in the REAL world everyone’s “too busy” to make time to find out exactly what a client wants, which leads us to our good old friend “revision”. How ya doing buddy??

Thanks again Justin at Big Head Design. You never fail to deliver the goods! Must have been a slow morning for you.


  • Great post. I will read your posts frequently. Added you to the RSS reader.

  • Thank you Sue! Hope i can keep you entertained.

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